Terms And Conditions

Welcome to LOMASE (Local Market Search).
By accessing or using our platform, you agree to the following terms and conditions. Please read them carefully.

1. About LOMASE

LOMASE is a digital marketplace that connects customers with local shopkeepers, product sellers, and service providers.

  • Customers can either buy online through the platform or visit stores in person after discovering them on LOMASE.

  • LOMASE acts only as a facilitator and does not own, sell, or control the products/services listed.

2. User Accounts

  • Users must provide accurate information during registration.

  • You are responsible for maintaining the confidentiality of your account details.

  • LOMASE may suspend or terminate accounts that violate policies.

3. Role of Sellers & Service Providers

  • Sellers are responsible for the accuracy of listings, pricing, product/service quality, and compliance with applicable laws.

  • For offline purchases, all terms, returns, and payments are directly between customer and seller.

4. Orders & Payments

  • Online payments made through LOMASE are securely processed via trusted payment gateways.

  • For offline (in-store) purchases, payments are made directly to the shopkeeper.

  • LOMASE is not responsible for disputes arising from offline transactions.

5. Cancellations, Returns & Refunds

  • Online orders are governed by the Return & Refund Policy.

  • Offline/in-store purchases are subject to the seller’s own policy.

6. Limitations of Liability

  • LOMASE is a marketplace intermediary, not the owner of products or services.

  • Any issues related to product quality, warranty, pricing, or delivery are the responsibility of the seller.

  • LOMASE is not liable for damages, losses, or disputes arising from offline purchases.

7. Prohibited Use

  • Fraudulent orders, fake listings, misuse of reviews, or illegal activity is strictly prohibited.

  • Sellers must not list restricted or illegal products/services.

8. Governing Law

  • These Terms shall be governed by and interpreted under the laws of India.

  • Disputes for online orders will be resolved through mediation or as per applicable law.